Verity’s Customer Journey

Watch as our customers go from planning to move-in!

Customer

Sara Kenney

Community

Wheatberry Acres

Floor Plan

Ash

Sara Kenney came to Verity Homes AND our sister company, Kreativ Homes, looking for the best option in a new home. She wasn’t sure which route was going to meet her needs, as she was looking for a larger home with some acreage for her animals (including horses). After speaking first with our Online Sales Associate, Ben, Sara met with both Verity and Kreativ before choosing a grand 2-story Ash floor plan by Verity Homes. Next step was finding the right piece of land to build on, which took quite a bit of time scoping out and surveying potential options. Ultimately, Sara and her New Home Specialist found a great space in Wheatberry Acres. Follow along as this impressive build continues!

Customer

Lori Ivy

Community

Lincoln Ridge

Floor Plan

Pipestem

Lori came to Verity Homes as a first-time home buyer, one of our favorite types of customers to work with! It’s always an honor when someone trusts us to guide them through the building process for the very first time, and that’s exactly what we did with Lori. First, Lori spoke with Ben, our Online Sales Associate, to go over the basics of what she was looking for and a rough budget range. Next, Lori met with one of our New Home Specialists to dive into the finer details. With a tight budget, they were able to find a great plan — the Pipestem split-level — and make some modifications to the included features to get her in under budget.

Customer

Chandra Martin

Community

Silver Ranch

Floor Plan

Hawthorn

Chandra came to Verity Homes as a referral from one of our local lenders that we’ve worked closely with for many years, so we got to start the process with a firm foundation in budget (always a nice way to start!). The interesting part of Chandra’s journey is that she went through several Verity employee changes during the first several phases of the process, which understandably caused some anxiety. What helped most was our BuilderTrend customer portal, where she was able to log in on a daily basis and see progress updates and pictures from her build site uploaded by her personal builder. It’s a great tool that helps maintain consistent communication between customers and Team Verity. Her Hawthorn floor plan up in north Bismarck’s Silver Ranch is going to a great fit in an even better location.

Customer

Will & Kat Savage

Community

Meridian Grove

Floor Plan

Brisbane

The Savages came to us for two great reasons: they had friends who had built with us that recommended Verity Homes after a great experience, and they were also to the point of being done with renting apartments and ready for buying their first home. Working with several members of the Verity Homes team throughout the process, Will and Kat chose our Brisbane. A gorgeous ranch/rambler floor plan with a great mix of included features and additional options, the Brisbane offers nearly 1,400 finished square feet all on one expansive level. Two big bedrooms, two bathrooms and a large three-stall garage all come as standard features. The Savages also added the optional basement giving them an additional 1,258 square feet with another big rec room perfect for a home theater or game room, two additional bedrooms and another bathroom.